Shipping & Delivery

Orders ship in 1 of 3 ways:

  1.  Items wrapped in bubbles, then put into a box
  2. Padded postal envelope.
  3. Brown cardboard box.

The package does not list our company name or website. The label does not state what is inside. It is a regular ordinary delivery package.

Delivery Terms:

  • The schedule includes order processing and shipping times with the postman.
  • We strive to ship your order as quickly as possible. Orders placed before 11:00 am EST usually depart the same day.
  • We ship from China because our factory is located here.
  • Bad weather conditions may delay the delivery. In such cases, the above time limits do not apply, and refunds for late deliveries will not be issued.

Free Shipping on Orders over $129

No one wants to pay for shipping! If your order subtotal is over $129, we will ship free. Because free shipping has a cost, we will use postal parcels with a time limit of 10-15 calendar days.

The delivery cost is calculated based on gross weight for orders that don’t meet free shipping conditions. And to save shipping costs for you, we usually use China Post Parcel, which will cost 10-15 calendar days. We also have express delivery options such as DHL, UPS, and FedEx, which will cost 5-8 days. But the shipping cost is higher. You can pick shipping options when you add a product to the cart.

Order Tracking

Once your order ships, we will email you the tracking number. Didn’t receive your tracking email? Check your spam/bulk folder. We can also provide tracking by phone or email again.

Returns

Due to hygiene reasons, all sales are final. Click here for a detailed returns policy.

 

 

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